Serenity support is at your service.
A world-class support team pioneering the business software industry -fast, friendly and helpful.
Feel free to get in touch with any queries or concerns, the team are always more than happy to assist.
Support Center: Currently Available - Closes in 4 hours.
Support Center: Currently Unavailable - opens in 4 hours.
AVERAGE CALL WAIT TIME
AVERAGE EMAIL WAIT TIME
CALLS ANSWERED IN UNDER 10 MINS
Have Serenity Support Staff help resolve the issue.
Phone - Back in 4 Hours
On-the-spot assistance for urgent issues and bugs.
For software issues, bugs or requests which are not time pressured. Estimated follow-up time: X Days
Leave a detailed ticket for a member of the support team to look in this for you.
For general support or development enquiries.
Estimated follow-up time: X days
Reach out to firstname.lastname@example.org for assistance, please remember to provide your name and club as part of this email.
TeamViewer is a remote support service that allows the Serenity team to temporarily view your screen, control your keyboard and mouse to view issues, error message or assist you without needing to be onsite.